Warranty repairs or concerns

To speed up the process for all warranty repair problems/complaints relating to La-Z-Boy or Morgan products we highly advise you to contact the retailer where you first purchased our product. Click here to find the contact details for your local dealer. Thank you so much in advance as this makes the whole process much faster. 

With every La-Z-Boy product, you receive the famous La-Z-Boy warranty; one of the best in the industry.

 To learn more about your Warranty, click on the applicable link below: 

(If you are unsure of what your product is, click here) 

MORGAN BED SETTEE (120Kg max)

10 Year Warranty on timber frame
1 year on inner sprung mattress
10 year on workmanship
5 year on mechanism
1 year on fabric
3 year on leather 

NORDIC RECLINERS (120kg max)
5 year on Mechanism
10 year on Steel frame
10 year on Base  

CASE GOODS/TIMBER FURNITURE RANGE

5 Year Warranty on timber for workmanship
5 Year Warranty on Hardware
2 Year Warranty on Timber Chair frame (120kg max)
1 Year Warranty on upholstery coverings
1 Year Warranty on Barstools (120kg max)

 

LIMITATIONS APPLICABLE TO ALL WARRANTIES

All warranties are to the original purchaser from authorized dealers only. Warranties are not transferable. 

All warranties are limited to manufacturing and material defects that appear under normal use. Additional limitations described herein apply. 

Warranties are for repair, replacement, or substitution only, in La-Z-Boy's sole discretion. 

Warranties are voided by evidence of excessive soiling, improper cleaning or treatment, abuse, or abnormal use or use contrary to the advisories or instructions contained herein. Warranties do not apply to products used for Rental, Business, Commercial, Institutional, or other non residential uses. 

Please review the warranty card that came with your product for warranty coverage.